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Outlook keyboard shortcuts

These shortcuts are for the classic Outlook program on Windows, the one that comes with Microsoft 365 and Office. The new Outlook for Windows and Outlook on the web share many of them, and under their settings you can choose which program's shortcut style to follow.

The ten to learn first

  1. Ctrl + N starts a new message when you are in Mail.
  2. Ctrl + R replies, and Ctrl + Shift + R replies to all.
  3. Ctrl + F forwards a message. In Outlook it does not mean find.
  4. Ctrl + Enter sends the message you are writing.
  5. Ctrl + E or F3 jumps to the search box.
  6. Ctrl + 1 shows Mail and Ctrl + 2 shows the Calendar.
  7. Delete removes the selected message.
  8. Ctrl + Shift + V moves a message to a folder.
  9. Insert flags a message for follow-up.
  10. Ctrl + Q marks as read and Ctrl + U as unread.
KeysWhat it does
Ctrl + 1Go to Mail
Ctrl + 2Go to Calendar
Ctrl + 3Go to People (contacts)
Ctrl + 4Go to Tasks
Ctrl + Shift + IGo to the Inbox
Ctrl + Shift + OGo to the Outbox
Ctrl + YGo to another folder
Ctrl + E or F3Go to the search box
F6Move between the folder list, the message list and the reading pane
KeysWhat it does
Ctrl + NNew item of the kind you are looking at: a message in Mail, an appointment in Calendar
Ctrl + Shift + MNew message, from anywhere in Outlook
Ctrl + Enter or Alt + SSend
Ctrl + SSave as a draft
Ctrl + KCheck the names in the To line against the address book
F7Check spelling
Ctrl + Shift + GFlag the message for follow-up, with options
EscClose the message window
KeysWhat it does
EnterOpen the selected message
Ctrl + RReply
Ctrl + Shift + RReply to all
Ctrl + FForward
Ctrl + Alt + FForward as an attachment
SpaceScroll down through the message in the reading pane
Shift + SpaceScroll up
Ctrl + .Go to the next message, with a message open
Ctrl + ,Go to the previous message, with a message open
Ctrl + QMark as read
Ctrl + UMark as unread
InsertFlag for follow-up, or clear the flag
F9Send and receive now, for all accounts
KeysWhat it does
DeleteDelete the selected message
Shift + DeleteDelete permanently
BackspaceArchive the selected message
Ctrl + Shift + VMove the message to a folder
Ctrl + Shift + YCopy the message to a folder
Ctrl + Shift + ECreate a new folder
Ctrl + ESearch
Ctrl + Shift + FOpen Advanced Find
Ctrl + ASelect all messages in the list
Shift + clickSelect a run of messages
Ctrl + clickSelect several separate messages
KeysWhat it does
Ctrl + NNew appointment, in Calendar
Ctrl + Shift + ANew appointment, from anywhere
Ctrl + Shift + QNew meeting request
Ctrl + GGo to a date
Alt + 1 to 9Show that number of days
Ctrl + Alt + 1Day view
Ctrl + Alt + 2Work week view
Ctrl + Alt + 3Week view
Ctrl + Alt + 4Month view
Ctrl + Right arrow or Ctrl + Left arrowGo to the next or previous day
Alt + Down arrow or Alt + Up arrowGo to the next or previous week
Ctrl + Shift + CNew contact, from anywhere
Ctrl + Shift + KNew task, from anywhere

Ctrl + F forwards

In nearly every other program, Ctrl + F means find. In classic Outlook it forwards the selected message. People send a half-finished forward by accident for exactly this reason. To search, use Ctrl + E or F3. To find text inside an open message, press F4.

Work through an inbox from the keyboard

With the message list selected, the arrow keys move from message to message and the reading pane shows each one. A simple routine:

With a little practice, an inbox clears much faster this way than with the mouse.

"New from anywhere"

The shortcuts with Ctrl + Shift and a letter create an item of a given kind whatever part of Outlook you are in: M for a message, A for an appointment, Q for a meeting, C for a contact, K for a task. You do not have to switch to the Calendar to note an appointment that someone mentions in an email.

Sending by accident

Ctrl + Enter sends at once. The first time you press it, Outlook asks whether you want to use that shortcut for sending. If you find that you send messages too early, it can be switched off under File, Options, Mail, in the Send messages section.

The new Outlook and Outlook on the web

The newer Outlook for Windows and the web version let you pick a shortcut style under Settings, General, Accessibility. One of the choices follows classic Outlook, and another follows Gmail. Pressing the question mark key in those versions shows the list for the style in use.

This is an independent reference site. It is not connected with Microsoft, Apple, Google or any other maker of the programs named here. Product names belong to their owners and are used only to say where a shortcut works. Programs change; if a shortcut does not work for you, check the program's own help.